FAQ

Services

What does YQRDESIGN sell?

YQRDESIGN sells premium design goods that may be limited editions art work made in 3D environment by Jupiter_Machine.

How can I trust buying on YQRDESIGN?

We know that safety and trust are really important to you and being frequent online shoppers ourselves we take it seriously. We use Paypal, Visa and MasterCard payment.

When can I get my order?

Orders for Canadian customers normally ship within 2-8 business days of the order is placed. Shipping to Eastern Provinces takes about 3-4 business days and shipping to Western provinces can take 4-7 business days. International orders may be subject to customs fees or duties of your country.

Regina orders take 72 hours.

Does my order comes with the picture frame?

Picture frames come in different forms, shapes, colors and materials. Artworks does not come with the frame. We love to see our happy customers with their new purchase, please tag us on Instagram.

What about returns and refunds?

Return and or refund is only available on product that has been damaged in the mail or defective. For any issue regarding an order, send a message, ideally with a photo attached, within 10 days of the ship date for Canadian and US orders or within 15 days for international orders so the issue can be resolved quickly.

We don’t offer refunds or exchanges for change of mind. To be eligible for a return, the item must be in the same condition that it was received, and must also be in the original packaging.

When getting in touch about an issue, please be sure to include photos for reference. All returns are handled on a case by case basis. Shipping costs are not covered for a returned item. and returns should be received within 30 days.

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Jupiter Machine From 🇹🇬🇫🇷🇨🇦🎨 3D ArtistI do this for F.U.N Regina- Saskatchewan

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